Heavenly Stitches offers service and repairs on all BERNINA machines. Our in-house certified repair technicians can perform most repairs at the shop. For more extensive or very complex repairs we are able to send machines to the BERNINA home office in Aurora, Illinois.
Costs:
- Standard Clean, Oil, and Adjust service - $90
- Standard Clean, Oil, and Adjust service on a Computerized machine - $110
- Embroidery Module Service - $40
- Diagnostic fee - $30
- Hourly repair labor - $65
- Returning customers within 1 year of last service - $80 or $100 (depending on machine type)
When you bring your machine in for servicing please remember to remove any thread and accessories.
Please be sure to bring:
- #1 Presser Foot
- Bobbin Case
- Bobbin
- General Sewing Stitch Plate (Not Straight Stitch Plate)
If your machine is an older model (pre-2000) please bring your power cord and foot control. If you are having any problems with powering on or speed consistency please bring your foot control and power cord regardless of machine age.